TERMS & CONDITIONS

Brand Coach LaLa & Affiliated Brands

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Last Updated: January 1, 2025

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ACCEPTANCE OF TERMS

Your use of this website and any services provided by Brand Coach LaLa and all affiliated, subsidiary, and partner brands (collectively referred to as “Brand Coach LaLa,” “we,” “us,” or “our”) is subject to the following Terms and Conditions.

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By accessing, browsing, purchasing, enrolling, or otherwise using this website or any services offered, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, you must discontinue use immediately.

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RIGHT TO MODIFY TERMS

Brand Coach LaLa reserves the sole right to modify, amend, or update these Terms & Conditions and related policies at any time without prior notice. Continued use of the website or services following changes constitutes acceptance of those changes. We are not responsible for whether or not you review updated terms.

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SERVICES OFFERED

Brand Coach LaLa provides branding, coaching, consulting, digital, creative, educational, strategic, and related services, including but not limited to:

• Website design and development

• Branding and brand strategy

• Content creation

• Marketing and digital services

• Coaching, courses, and educational programs

• Maintenance, support, and advisory services

All services are subject to client acceptance of these Terms and any applicable service agreements or scopes of work.

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TERM OF AGREEMENT

The agreement commences on the date the client enrolls, purchases, or otherwise engages services and remains in effect until terminated by either party in accordance with these Terms.

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CLIENT CONTENT, COMPLIANCE & ETHICS DISCLAIMER

Client-Directed Content

Brand Coach LaLa and all affiliated brands are not responsible for content, materials, claims, representations, statements, or functionality that is directly added to a client’s website, platform, or digital property at the client’s request.

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Compliance Review

If any requested work, content, or directive is determined to be non-compliant, unethical, misleading, unlawful, or in conflict with our ethical and moral standards, the client will be formally notified.

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Client Insistence & Liability

If the client insists on proceeding against professional guidance, the client acknowledges that:

• They assume full responsibility for the outcome

• They are fully aware of all potential consequences

• Brand Coach LaLa and all affiliated brands shall not be held liable for any resulting claims, penalties, losses, or damages

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Legal Responsibility

If any matter results in legal action, regulatory review, or grievance of any kind:

• The client accepts full responsibility

• The client agrees to be liable for all legal fees, court costs, settlements, penalties, and associated expenses

• This applies to all brands listed on this website

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GOVERNING LAW & REGULATORY COMPLIANCE

These Terms & Conditions are governed by and interpreted in accordance with:

• The laws of the State of North Carolina

• Federal Communications Commission (FCC) rules and regulations

• All applicable local, state, and federal government laws

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All brands represented on this website strive to operate in compliance by all means.

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ACCESS TO INFORMATION

Clients may be required to provide accurate and complete information to access services. Brand Coach LaLa reserves the right to suspend or terminate access if information is found to be false, outdated, or incomplete. No refunds will be issued in such cases.

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Calls may be recorded for training, quality, and contractual purposes.

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CHANGES TO WEBSITE & SERVICES

Brand Coach LaLa reserves the right to modify, suspend, or discontinue any website, service, or feature at any time without notice. We shall not be liable to clients or third parties for such changes.

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SOFTWARE, APPLICATIONS & DEVELOPMENT

While care is taken to ensure accuracy and functionality, the client bears final responsibility for testing all software, applications, websites, and deliverables prior to public launch.

Brand Coach LaLa is not liable for losses caused by third-party platforms, servers, hosting providers, or client-provided environments.

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WEBSITE DESIGN & OWNERSHIP

All creative work, code, designs, content, and assets remain the property of Brand Coach LaLa until all outstanding balances are paid in full. Copyright transfers only upon full payment unless otherwise agreed in writing.

Brand Coach LaLa is not responsible for copyright infringements caused by materials supplied by the client.

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LIMITATION OF LIABILITY

All services and websites are provided “AS IS” and “AS AVAILABLE.”
To the maximum extent permitted by law, Brand Coach LaLa shall not be liable for:

• Loss of business, data, revenue, or opportunity

• Indirect, incidental, or consequential damages

• Website downtime, server issues, or third-party failures

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CANCELLATION & REFUND POLICY

All fees for services rendered prior to cancellation are due in full. There is no prorating for partial months.

Cancellation requests must be submitted in writing within 5 days of project start. No refunds will be issued after this period.

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Projects may be canceled after 30 days of inactivity without refund due to reserved scheduling and resource allocation.

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PAYMENT TERMS

Clients authorize Brand Coach LaLa to charge the selected payment method according to the agreed payment plan. Failure to maintain valid payment may result in immediate suspension of services.

Clients are responsible for all collection costs, including attorneys’ fees, if payment enforcement is required.

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REPRESENTATIONS & WARRANTIES

The client represents and warrants that:

• They have authority to enter this agreement

• All materials provided are lawful and owned or licensed

• Services are used for legitimate business purposes

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AGREEMENT & ACKNOWLEDGMENT

By submitting personal information, purchasing services, or engaging with this website, you acknowledge and accept these Terms & Conditions in full.

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Failure to provide required materials within two (2) weeks may result in loss of scheduling priority or project cancellation without refund.

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CONTACT INFORMATION

For questions or concerns regarding these Terms:

Brand Coach LaLa
Email: iziggypromotions@gmail.com
Charlotte, North Carolina, United States