TERMS & CONDITIONS, CLIENT RESPONSIBILITY & RISK ALLOCATION AGREEMENT

Brand Coach LaLa, iZiggy Promotions & Affiliated Brands
Last Updated: January 1, 2025

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1. ACCEPTANCE OF TERMS

These Terms & Conditions (“Terms”) govern access to and use of this website and all services provided by Brand Coach LaLa, iZiggy Promotions, and all affiliated, subsidiary, and partner brands (collectively, the “Company,” “we,” “us,” or “our”).

By accessing, browsing, purchasing, enrolling in, or otherwise using this website or any Company services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

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If you do not agree, you must immediately discontinue use.

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2. RIGHT TO MODIFY TERMS

The Company reserves the sole and absolute right to modify, amend, or update these Terms at any time, without prior notice.

Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms. The Company has no obligation to notify users of updates or ensure review.

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3. SERVICES PROVIDED

The Company provides professional services including, but not limited to:

• Branding, brand strategy, and consulting

• Website design, development, and maintenance

• Content creation and digital marketing services

• Coaching, courses, consulting, and educational programs

• Strategic advisory and creative services

 

All services are provided subject to these Terms and any applicable service agreement, scope of work, proposal, or invoice.

 

4. TERM OF AGREEMENT

This Agreement begins on the date a client purchases, enrolls, or otherwise engages services and continues until terminated by either party pursuant to these Terms.

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5. CLIENT REPRESENTATIONS, COMPLIANCE & ETHICAL USE

Client Representations

By engaging the Company, the client represents, warrants, and affirms that:

• All goods, services, promotions, claims, incentives, and representations are lawful, accurate, and compliant

• No activity involves counterfeit goods, fraudulent inducements, deceptive practices, or misrepresentation of value

• The client possesses all rights, licenses, and authority required to conduct their business

 

No Duty to Investigate

The Company does not verify, audit, authenticate, or investigate client products, services, claims, giveaways, currency, incentives, or representations.

 

Responsibility remains solely with the client.

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6. TERMINATION FOR RISK (IMMEDIATE)

The Company reserves the absolute right, in its sole and exclusive discretion, to immediately suspend or terminate any service, agreement, engagement, or access without prior notice if the Company determines that a client’s actions, requests, representations, or business practices:

• Pose a legal, regulatory, financial, reputational, ethical, or operational risk to the Company

• Appear misleading, deceptive, unlawful, fraudulent, or non-compliant with applicable laws, regulations, or platform policies

• Expose the Company to third-party complaints, investigations, enforcement actions, or platform sanctions

• Conflict with the Company’s professional standards, ethical guidelines, or compliance obligations

 

Effect of Termination

Upon termination under this provision:

• All services shall immediately cease

• The Company shall have no further obligation to perform services

• All fees for services rendered or resources reserved remain due and non-refundable

• The client waives any claims for damages, losses, or refunds arising from termination

 

No Waiver of Rights

Termination for risk does not waive the Company’s right to pursue payment, indemnification, or legal remedies, nor does it limit the client’s responsibility for their own conduct.

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Survival

All provisions relating to limitation of liability, indemnification, governing law, and client responsibility shall survive termination.

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7. CLIENT-DIRECTED CONTENT & ASSUMPTION OF RISK

The Company is not responsible for content, claims, functionality, representations, or materials added at a client’s direction.

If a client proceeds against professional guidance or warnings, the client:

• Assumes full responsibility for outcomes

• Accepts all legal, financial, reputational, and regulatory consequences

• Releases the Company from any related liability

 

8. INDEMNIFICATION

To the fullest extent permitted by law, the client agrees to defend, indemnify, and hold harmless the Company, its owners, contractors, affiliates, and representatives from all claims, damages, losses, fines, penalties, investigations, legal fees, and costs arising from:

• Illegal or deceptive business practices

• Counterfeit goods or fraudulent promotions

• Misrepresentation to consumers, platforms, or regulators

• Violations of laws, regulations, or platform policies

 

This obligation survives termination.

 

9. GOVERNING LAW & VENUE

These Terms are governed exclusively by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Any dispute shall be resolved exclusively in courts located in North Carolina.

 

10. ACCESS TO SERVICES & INFORMATION

Clients must provide accurate, complete, and current information. The Company may suspend or terminate access if information is false, incomplete, or misleading.

No refunds will be issued in such cases.

Calls may be recorded for quality assurance, documentation, and contractual purposes.

 

11. CHANGES TO WEBSITE & SERVICES

The Company may modify, suspend, or discontinue any website feature or service at any time without notice and without liability.

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12. SOFTWARE, WEBSITES & THIRD-PARTY PLATFORMS

Clients are responsible for final testing and approval of all deliverables prior to launch.

The Company is not liable for losses caused by:

• Third-party platforms, hosting providers, or software

• Server outages or platform policy enforcement

• Client-provided environments or credentials

 

13. INTELLECTUAL PROPERTY & OWNERSHIP

All creative work, designs, code, content, and assets remain the property of the Company until payment is received in full, unless otherwise agreed in writing.

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The Company is not responsible for copyright infringement arising from client-supplied materials.

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14. LIMITATION OF LIABILITY

All services are provided “AS IS” and “AS AVAILABLE.”

To the maximum extent permitted by law, the Company shall not be liable for:

• Loss of revenue, data, profits, or business opportunities

• Indirect, incidental, punitive, or consequential damages

• Downtime, service interruptions, or third-party failures

 

15. CANCELLATION & REFUNDS

• Fees for services rendered are non-refundable

• Cancellation must be submitted in writing within five (5) days of project start

• No refunds after this period

• Projects inactive for thirty (30) days may be closed without refund due to reserved resources

 

16. PAYMENT TERMS

Clients authorize charges per agreed payment plans. Failure to maintain valid payment methods may result in immediate suspension.

Clients are responsible for all collection costs, including attorneys’ fees.

 

17. WARRANTIES & USE RESTRICTIONS

The client warrants that services will not be used for unlawful, deceptive, or unethical purposes.

Violation constitutes immediate breach.

 

18. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any written agreements, constitute the entire agreement between the parties.

 

19. CONTACT INFORMATION

Brand Coach LaLa / iZiggy Promotions
📧 iziggypromotions@gmail.com
Charlotte, North Carolina, United States